On Saturday both Anne and I went to London on the train for a friend's 30th birthday. We needed to get a railcard so we queued at the "advanced tickets and railcard" booths. We were near the front when Anne realised she'd need to fill a form in, so we left the queue, filled the form in and joined the queue at the back.
When we were two people from the front of the queue a girl sidled up to the front of the queue and just stood there. She didn't say anything to the person at the front, and it was odd. When the next booth came available, the girl who was rightfully next was having none of it and made sure she got to the booth first. The rude blonde who'd pushed in then went to the next available booth, and another booth came available at the same time, so the girl in front of us just went there.
Well, I'm not putting up with this.
"Excuse me", I said to the rude girl, "There's a queue here."
"I have been queuing", she said abruptly and turned back to the ticket man.
"Not here you haven't", I pointed out, helpfully.
"Yes I have. I was queuing and then went outside to make a phone call" she snapped.
"Erm, I'm sorry but you leave the queue you lose your place" I said, explaining the universally-understood rules. I had no idea if she was telling the truth or not.
"Shut up!" she shouted.
I was getting nowhere with her, so I told the ticket seller she'd pushed in and, get this, HE REFUSED TO SERVE HER. Get in! A member of staff who enforces queue order - wonderful! Eventually the nasty young lady went to the back of the queue whilst shouting at me. I was dead impressed with the member of staff - so often they just wouldn't care.
We got on the train with Anne embarrassed by the confrontation and me with a renewed faith in humanity, chuffed that the guy was willing to "maintain the integrity of the queue" as I put it.